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Shipping - Help Page

Order Cancellation: To cancel your order, please contact our customer care team immediately at or call 800-444-2154. Cancellations are subject to order processing status.

Shipping Destinations: We currently ship to specific destinations. Please check our shipping information or contact customer care for the most up-to-date list of shipping locations.

Lost Order: If your order is lost in the mail, reach out to our customer care team at or call 800-444-2154 for assistance in tracking or resolving the issue.

Shipping Costs: Shipping costs vary and are calculated based on your location and the chosen shipping method. You can view the shipping costs during the checkout process.

Shipping Duration: Shipping times depend on the shipping method chosen during checkout. Please refer to our shipping information for estimated delivery times.

International Shipping Expansion: While we currently ship to specific countries, we are actively exploring the possibility of expanding MEDGEAR shipping to other countries. Stay tuned for updates on our international shipping destinations.

International Shipping Costs: International shipping costs are determined based on the destination, shipping method, and package weight. During the checkout process, you will be able to view the calculated shipping costs.

Expedited Shipping: Yes, expedited shipping options are available. You can choose expedited shipping during the checkout process, and additional costs may apply.

Editing Shipping Information: Once an order is placed, editing shipping information may be possible within a limited timeframe. Please contact our customer care team promptly at or call 800-444-2154 for assistance with any shipping info changes.